Although the COVID-19 pandemic has spurred innovations throughout healthcare, many medical practices are wrestling with a stubborn trend: Due to anxiety about potentially contracting the virus, many patients are putting off in-person appointments. According to the Centers for Disease Control and Prevention (CDC), by June 30, 2020, an estimated 41 percent of U.S. adults had delayed or avoided medical care, including urgent/emergency care and routine care, because of concerns about COVID-19.

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